Thursday, May 25, 2017

Kudos to Elkhart Sales and Service!

Just a quick post to say how pleased we were with Elkhart Sales and Service.  As you know we have trouble finding quality service providers.  We have about 3 in the entire US that we trust to work on our rig.  We can add one more in the east.  We were met right at 7am, our appointment time, we were worked on exclusively during our time there, our problem was fixed, and we were done even before we were told we would be.  Tom did a great job getting our rear running lights back.  He was as puzzled by our problem as we are and the shop in Oregon that tried to fix them.  He told me up front he could spend an incredible amount of time figuring out the inherent problem with no time frame, or he could get our lights to work in minimal time.  I chose the minimum time one.  He picked off the power to the rear clearance lights that were working all the time and powered up our rear taillights, license plate light, toad lights, and even the two lower clearance lights that didn't work.  We were very pleased, and even more pleased at the very fair bill we paid.  So kudos to Elkhart Sales and Service!

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